RETURN POLICY

Due to the immediate and direct access granted upon purchase, Click Command Co. LLC does not offer refunds of any kind on any digital products, including but not limited to templates, guides, workbooks, courses, toolkits, presets, or any other downloadable or accessible digital content ("Digital Products").

All sales are final. Because our Digital Products are delivered electronically and cannot be "returned" in the traditional sense, we are unable to issue refunds once access has been granted or a download has been initiated.

Chargebacks

You agree to contact Click Command Co. LLC at hello@clickcommandco.com to attempt to resolve any billing concerns before initiating a chargeback with your financial institution. In the event of a chargeback attempt, you expressly agree to forfeit access to all Digital Products associated with your purchase. Click Command Co. LLC reserves the right to present proof of purchase and these Terms to the financial institution investigating the dispute.

Contact

For any billing questions or concerns, please contact us at hello@clickcommandco.com. We are available Monday through Friday, 10:00 AM to 5:00 PM ET.

TERMS OF SERVICE

1. Parties & Acceptance

These Terms of Service ("Terms") govern your purchase of and access to all digital products offered by Click Command Co. LLC ("Company," "we," or "us"), including but not limited to templates, guides, workbooks, online courses, toolkits, presets, and any other digital content now available or made available in the future (collectively, "Digital Products"). By completing a purchase, you ("Client" or "you") agree to be legally bound by these Terms.

2. Digital Products

Our Digital Products encompass all digital content sold through our website, including downloadable files, online course materials, membership content, and any related resources. Descriptions of specific products are provided at the point of sale. We reserve the right to update, improve, or discontinue any Digital Product at our sole discretion.

3. Client Responsibility

You are solely responsible for implementing any information, strategies, or recommendations provided through our Digital Products. Results vary by individual, and we make no guarantees of specific outcomes. Your success depends on your own effort, circumstances, and application of the material.

4. Payment

In full consideration of access to our Digital Products, you agree to pay the purchase price displayed at checkout in full at the time of purchase. Payment is collected via credit or debit card through our website. All payments are non-refundable. You represent and warrant that all payment information provided is accurate and that you are authorized to use the payment method submitted.

6. No Refunds

Due to the immediate and direct access granted upon purchase, all sales of Digital Products are final and non-refundable. See our Return Policy for full details.

7. Late Fees

If payment is not received within fourteen (14) calendar days of any payment due date, a late fee of 1.5% of the outstanding amount per day may be assessed until payment is received in full.

8. Intellectual Property

All Digital Products and their content — including but not limited to text, images, graphics, video, audio, templates, designs, and written materials — are the exclusive property of Click Command Co. LLC or its licensors and are protected by copyright, trademark, and other applicable intellectual property laws. The Click Command Co. LLC name, logo, and all related marks are trademarks of the Company. You may not use any Company trademarks without prior written consent.

9. Limited License

Upon purchase, you are granted a limited, personal, non-transferable, non-exclusive, revocable license to access and use the applicable Digital Product for your own personal or internal business purposes only. This license does not permit resale, redistribution, sublicensing, or any commercial exploitation of the Digital Products.

10. No Reproduction

You may not reproduce, copy, distribute, modify, create derivative works of, republish, transmit, sell, resell, or otherwise exploit any portion of our Digital Products without the prior written consent of the Company.

11. User Account

If you are provided with login credentials to access a Digital Product, you are responsible for keeping those credentials confidential. You may not share your account access with any other person. You agree to notify us immediately of any unauthorized access to your account.

12. User Contributions & Testimonials

If you submit comments, photos, videos, or other content to Click Command Co. LLC in connection with any Digital Product, you grant us a non-revocable commercial license to republish your submission in whole or in part, unless you explicitly state otherwise in writing. You also grant us permission to use any testimonials or statements you make in connection with our Digital Products in any media, now known or hereafter existing, for marketing and promotional purposes.

13. Confidentiality

During your use of our Digital Products, you may receive access to proprietary materials, strategies, systems, and business information belonging to the Company. You agree to keep all such information strictly confidential and not to disclose, copy, or distribute it to any third party without our prior written consent.

14. Disclaimers

Our Digital Products are provided for informational and educational purposes only. Click Command Co. LLC makes no warranties — express or implied — regarding the accuracy, completeness, reliability, or fitness for a particular purpose of any Digital Product. We are not medical, legal, financial, or other licensed professionals, and nothing in our Digital Products constitutes professional advice of any kind. Any reliance you place on our content is strictly at your own risk.

15. Earnings Disclaimer

We make no guarantee of any specific results, income, or outcomes from the use of our Digital Products. Any results referenced are not typical and individual results will vary based on effort, experience, and other factors beyond our control.

16. Technology Disclaimer

We make reasonable efforts to ensure our Digital Products and delivery platforms function reliably. However, we are not liable for any technological failures, interruptions, or errors beyond our reasonable control.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Click Command Co. LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your purchase or use of any Digital Product, including but not limited to loss of profits, data, business, or opportunity, even if we have been advised of the possibility of such damages.

18. Indemnification

You agree to indemnify, defend, and hold harmless Click Command Co. LLC, its affiliates, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable attorneys' fees) arising out of your use of our Digital Products, your breach of these Terms, or your violation of any applicable law.

19. Assumption of Risk

By accessing and using our Digital Products, you acknowledge and assume all risks associated with your use of the content and any actions you take based on it.

20. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including acts of God, natural disasters, fire, governmental action, or other force majeure events. Note: COVID-19 and related governmental orders are known phenomena and do not constitute force majeure events under these Terms. The affected party shall provide written notice within five (5) days and use reasonable efforts to minimize the impact.

21. Business Hours

Click Command Co. LLC operates Monday through Friday, 10:00 AM to 5:00 PM ET ("Business Hours"). All inquiries will be responded to within one business day during Business Hours. Communications received outside of Business Hours will be addressed the following business day. The Company may be closed for holidays and scheduled vacations at its sole discretion.

22. Assignment

These Terms are personal to you and may not be assigned, transferred, or sublicensed without the prior written consent of the Company.

23. Waiver & Severability

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision. If any provision is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

24. Limitation on Time to File Claims

Any claim arising out of or relating to these Terms or our Digital Products must be commenced within one (1) year after the cause of action accrues, or it will be permanently barred.

25. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

26. Dispute Resolution

In the event of a dispute, the parties agree to first attempt resolution through mediation, which may take place remotely via Zoom or in Oneida County, New York. The parties will cooperate in selecting a neutral mediator and use commercially reasonable efforts to begin mediation within 15 business days and conclude within 30 days. Mediation costs will be split equally. If mediation fails, either party may file suit in the state or federal courts of Oneida County, New York, and each party irrevocably submits to the exclusive jurisdiction of such courts.

27. Notices

All legal notices to the Company must be sent in writing to: Click Command Co. LLC, Attention: Legal, hello@clickcommandco.com.

28. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding your purchase and use of our Digital Products and supersede all prior communications, representations, or agreements on the subject matter herein.

PRIVACY POLICY

Click Command Co. LLC ("Company," "we," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information you provide when purchasing or accessing any of our digital products, including templates, guides, workbooks, online courses, toolkits, presets, and any other digital content sold through our website (collectively, "Digital Products").

Information We Collect

When you register for or purchase a Digital Product, we may collect personal information including your name, email address, billing address, and payment information. We may also collect information you voluntarily provide when contacting us, submitting feedback, or engaging with our content.

How We Use Your Information

We use the information we collect to process your purchase, deliver access to your Digital Products, respond to your inquiries, send transactional and account-related communications, and improve our products and services. We do not sell your personal information to third parties.

Payment Information

All payment transactions are processed securely through our payment processor. We do not store your full credit or debit card information on our servers. By completing a purchase, you authorize us to charge your payment method for the agreed purchase price, including any applicable installment payments.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and improve our Digital Products. You may adjust your browser settings to refuse cookies, though doing so may affect certain features of our website.

Third-Party Services

We may use trusted third-party service providers to facilitate payment processing, email delivery, website hosting, and course platform access. These providers are given access to your information only as necessary to perform their functions and are obligated to protect your data.

User Accounts

If you are provided with account credentials to access a Digital Product, you are responsible for maintaining the confidentiality of your login information. We are not responsible for unauthorized access resulting from your failure to keep credentials secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any such rights, please contact us at hello@clickcommandco.com.

Children's Privacy

Our Digital Products are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with a revised "Last Modified" date. Your continued use of our Digital Products following any changes constitutes your acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us at: Click Command Co. LLC, hello@clickcommandco.com. We are available Monday through Friday, 10:00 AM to 5:00 PM ET.